Insights
Notes worth putting into practice.
Short, practical guides across technology, marketing and learning.
4 results

Help a website visitor take the next step
A practical review of the journey from finding your business to making a useful enquiry.
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What makes a useful service page?
Start with the visitor’s decision, not a list of keywords.
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Before you automate, map the handover.
Find the inputs, exceptions and person responsible before connecting tools.
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Good stringing starts with a conversation.
Begin with the player, not somebody else’s setup.
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Eric Chuar